Author Archives: Shannon

What Open Graph means for marketers

With Open Graph actions, users can now interact with and share things on the web in more nuanced ways than liking or posting. The new dynamics between apps, Timeline, Ticker and News Feed means more options for brand exposure on Facebook, but not nece… Continue reading

Posted in Applications, Marketing, open graph, Open Graph Apps | Tagged | Comments Off

Italian Cruise Ship Disaster Shows Reach of Social Media

As loved ones wait word on whether or not there will be more survivors found in the Costa Concordia shipwreck, the importance of social media in such tragedies becomes more and more clear Continue reading

Posted in Costa Concordia, Francesco Schettino, italy, shipwreck, social media | Comments Off

Google Adds Emergency Alerts to Google Maps

Google has rolled out Public Alerts, a system for notifying the public about emergencies that will be integrated into Google Maps.
The company announced Wednesday that it is integrating feeds from the US National Oceanic and Atmospheric Administrati… Continue reading

Posted in Google Maps, Social Good | Tagged | Comments Off

8 Creative Social Media Tactics to Conquer Local Competitors

Local businesses can learn a lot from the social media marketing strategies of large, national, or international businesses. But one of the reasons consumers love social media is for the personal experience it provides. Large companies have found ways… Continue reading

Comments Off

9 Tips for Integrating Social Media on Your Website

Are you leveraging the power of social media on your site?Together, social media channels and your website should work seamlessly to promote your online brand.However, if you’re like most businesses, you’re probably missing out on potential interac… Continue reading

Posted in analytics, google analytics, How To, mallory woodrow, share buttons, social media buttons, social media feeds, social media insights, social media integration, social media marketing, social media strategy, social media terminology, social website, terms and conditions | Comments Off

What does it take to be prepared for a social media crisis?

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social media practices and issues.
This week, we asked: If a social media public relations crisis were to hit your brand … Continue reading

Posted in crisis communication, mcdonald's, Polls, social media, social media planning | Comments Off

The Social Analyst Manifesto

The rise of the social consumer, wonderfully illustrated as a social media decision process by Brian Solis, makes the idea of a social media analyst all the more important. The space is grown far beyond social media managers posting stuff on Facebook a… Continue reading

Posted in analytics, Metrics, Social Business, social media | Comments Off

Google Offers Expands to Five New Cities

Google’s daily deals service, Google Offers, is coming to five new locales: Charlotte, Kansas City, Milwaukee, San Antonio and Tampa.
These five cities bring the total number of locales where Google Offers is available to 38.
Furthermore, this nu… Continue reading

Posted in daily deals, Google Offers, groupon | Tagged | Comments Off

Facebook Timeline-ageddon: Why Now?

Facebook’s steady march to global Timeline coverage just turned into a dash — and it’s really the users who are running.
By making Facebook Timelines the new de facto standard for all Facebook profiles, in effect, the company just held up a … Continue reading

Posted in timeline, trending | Tagged | Comments Off